Design Thinking: imagining Citymapper’s Integrated Tickets feature

What is Citymapper ?

User Interviews

The main issues to solve

As you can see it’s pretty straightforward
Choose the method for this route
Finding your ticket or card during a travel

What I learned

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Delphine Brunetière

Delphine Brunetière

Product Designer (she/her) - creator of Devotion zine